Terms and Conditions

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Terms and Conditions

1. Service Overview
Delivery, pickup, and disposal services are offered according to the options selected at the time of booking.

2. Ordering and Payment

• Orders must be placed through our official website or by phone
• Full payment is required at the time of booking unless otherwise agreed.
• Prices are subject to change without prior notice.
   

3. Delivery

• Delivery dates and times are estimates. We will make reasonable efforts to meet requested delivery schedules but are not liable for delays due to traffic, weather, or other unforeseen circumstances.
• Customers must provide a safe and accessible location for drop-off. Any obstacles or hazards may prevent delivery.
   

4. Usage Guidelines

• Maximum weight and volume limits apply to each bag, as specified at the time of purchase. 

5. Pickup 

•  Bags must be ready for collection in order to be eligible for a refund of your deposit.
   

6. Cancellations and Refunds

• Cancellations must be made at least 72 hours prior to scheduled delivery.
• Refunds for cancellations may be subject to a service fee.
• No refunds are provided once the yard bag has been delivered.
   

7. Liability

• We are not responsible for damage to property caused by improper placement of bags, overloading, or unsafe conditions at the delivery site.
• Customers are responsible for ensuring that the delivery location is suitable and safe.
   

8. Changes to Terms

• We reserve the right to update these terms and conditions at any time. Updated terms will be effective immediately upon posting on our website.
   

9. Governing Law

• These terms and conditions are governed by the laws of BC/Canada. Any disputes will be resolved in accordance with applicable local regulations.